Privacy Policy for The Crown
At The Crown, we are committed to protecting your privacy and ensuring your personal information is handled responsibly and securely. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or use our services. By using our website, you agree to the terms outlined below.
1. Who We Are
The Crown operates in Martley as a pub, restaurant, café, and accommodation provider. For any questions about this policy or how we handle your data, please contact us:
Email: hello@thecrownmartley.com
Address: The Crown, Martley, England, WR6 6PA
2. Information We Collect
We may collect and process the following types of personal information:
2.1. Personal Identifiable Information: Name, email address, phone number, billing address, and payment details provided during bookings or inquiries.
2.2. Usage Data: Information about how you use our website, including IP address, browser type, and pages accessed.
2.3. Communication Data: Emails, messages, or other communication you send to us.
2.4. Cookies and Tracking Technologies: Data collected via cookies, which help us improve your experience on our website. (See Section 7 for more on cookies.)
3. How We Use Your Information
We use your personal data to:
3.1. Process bookings and reservations.
3.2. Communicate with you about your inquiries or reservations.
3.3. Improve our website and services.
3.4. Send marketing updates (with your consent).
3.5. Comply with legal or regulatory requirements.
4. Sharing Your Information
We do not sell or rent your personal information. However, we may share your data with:
4.1. Service Providers: Third-party companies that assist us in delivering services, such as payment processors or booking platforms.
4.2. Legal Obligations: When required by law or to protect our rights.
4.3. Business Transfers: In the event of a sale or transfer of The Crown, your data may be included in the transferred assets.
5. How We Protect Your Data
We take appropriate technical and organizational measures to safeguard your personal data from unauthorized access, disclosure, or misuse. This includes encryption, secure servers, and limited access to your information.
6. Your Rights
You have the following rights regarding your personal data:
6.1. Access: Request a copy of the information we hold about you.
6.2. Correction: Request correction of inaccurate or incomplete data.
6.3. Deletion: Request deletion of your personal data (subject to legal obligations).
6.4. Objection: Object to certain uses of your data, such as marketing communications.
6.5. Data Portability: Request transfer of your data to another service provider.
To exercise these rights, please contact us using the details in Section 1.
7. Cookies and Tracking Technologies
7.1. Cookies are small files placed on your device to improve your website experience.
7.2. We use cookies for functionality, analytics, and marketing purposes.
7.3. You can manage or disable cookies through your browser settings. However, this may affect the functionality of our website. For more details, please see our Cookie Policy.
8. Marketing Communications
8.1. We may send you promotional emails or updates about The Crown if you opt in to receive them.
8.2. You can opt out at any time by clicking the "unsubscribe" link in any email or by contacting us.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies before providing your personal data.
10. Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this policy or to comply with legal obligations.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and significant changes will be communicated directly to you where possible.
12. Governing Law
This Privacy Policy is governed by the laws of England and Wales. Any disputes arising from this policy shall be subject to the jurisdiction of the courts of England and Wales.
13. Contact Us
For questions about this Privacy Policy or how we handle your data, please contact us:
Email: hello@thecrownmartley.com
Address: The Crown, Martley, England, WR6 6PA
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​By using our website, you consent to the collection and use of your personal data as described in this Privacy Policy. Thank you for trusting The Crown.